Help article
How should I request product help or marketplace purchase help?
Updated November 1, 2026
Search this help center first. For product configuration help, use Create a support ticket and follow this website’s local account-access instructions. CodingRepo credentials are separate.
Include the affected site URL, plugin version, WordPress and PHP versions, the relevant setup area, expected behavior, and steps to reproduce. Keep passwords, provider keys, payment details, and private customer data out of your request.
For marketplace orders, payments, or downloads, use CodingRepo. Optional product support is $99 per year; see the product listing for terms.
If you do not have a local support account, contact CodingRepo support using your marketplace account and include the product name, order reference, and site URL. Local support registration is not open on this website.
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