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Top Customer Support

Self-hosted WordPress help desk

Your support.
Your control.

Bring customer conversations, team workflows, and helpful answers together on your own WordPress site.

Top Customer Support: self-hosted on WordPress, $199 one time, no recurring plugin subscription, optional $99/year support. Conceptual help-desk illustration.
Conceptual product illustration

$199 one timeNo recurring plugin subscription.

Built for WordPress WooCommerce-aware Customer-controlled data Optional multi-site Hub

One place to support your customers

A complete help desk.
Right on your site.

From the first question to the final reply, give your team a connected workspace without a required vendor-hosted SaaS subscription.

Conceptual overview of tickets, workflows, automation, service-level policies, knowledge and reports in one help desk.
Conceptual workflow illustration

Keep conversations together

Manage tickets, private notes, customer history, canned replies, and protected attachments in your agent workspace.

Give every request a clear path

Use departments, priorities, assignments, and ordered automation rules to organize your team’s work.

Turn answers into self-service

Publish searchable knowledge articles, suggest related answers, and collect feedback from readers.

Understand your support activity

Review workload, response times, service-level objectives, and optional customer satisfaction reports.

Start with one site. Connect more when you need to.

Your customers. Your workspace.

Illustrated customer access through WordPress accounts or optional WooCommerce order verification.

Customer access

Support with the right context.

Customers sign in with their WordPress account. Add optional WooCommerce order context and guest verification by order number and billing email.

Conceptual optional Hub linking independently operated WordPress support sites.

Optional multi-site Hub

More sites. One connected inbox.

Explicitly connect your own installations to a customer-controlled Hub. Authorized agents can work across permitted sites while each site keeps its own portal, files, and ticket records.

Graphics illustrate product concepts; they are not interface screenshots.

Own your support platform

Buy the plugin.
Skip the subscription.

A different ownership model from recurring SaaS help desks. Run your help desk inside WordPress, on infrastructure you choose.

Hosting, email providers, storage, and other third-party services are configured and billed separately.

Top Customer Support

$199USD · one time

No recurring plugin subscription.

Optional product support$99 USD / year
Get it on CodingRepo

View the full product details and purchase on CodingRepo.

Before you get started

A few helpful answers.

Check the full listing on CodingRepo for product details and purchase options.

Is there a recurring plugin subscription?

No. The plugin costs $199 USD one time. Product support is optional at $99 USD per year. Hosting and any external email or storage services have their own costs.

What do I need to run it?

WordPress 6.7 or newer, PHP 8.1 or newer, and a functioning email path for notifications. You manage your hosting, backups, storage, and privacy settings.

Do I need WooCommerce?

No. The help desk can run on a regular WordPress site. WooCommerce is needed only for its optional order context and guest order verification features.

Do I have to connect multiple sites?

No. One installation is a standalone help desk. The Hub is an optional operating role for teams that choose to connect their own sites over public HTTPS.